Oleta Rogahn I
United States- 1 Reviews
Review of Vizilok
"Would not recommend for high traffic use"
I ordered 18 locks for a project, they’re not working out at all. They feel cheap, they lock up easily, and there’s complaints that if you push the lock button and then close the door the door stays locked instead of unlocking as the latch is pushed in as is common with other locks. EDIT: I will up my experience to 4 stars, they do have great customer service and the warranty per their reply. I will leave my original review above because I do believe those are real issues with the locks and will need to be fixed in the future, but at least they're good about replacing units at no charge and quick response
Date of experience: Jul 17, 2022
- Useful6
- Share
Hi Oleta, we are sorry to read about your experience! 2 replacement sets were shipped to your customer. We offer a 6-month free replacement warranty and lifetime support so if your customer has any issues or complaints, please contact us directly and we will find the best solution! :)