Terrell Hill
United States- 1 Reviews
Review of Aven.com
Verified
Mar 13, 2022
United States
"Unable to verify my identity?"
I was pre-approved, then got denied with a reason "Unable to verify identity" which I am very confused about as all the submitted documentation is accurate. I have tried to reach their support via email, text, or schedule a call with their service but it is nonexistent! No one is giving me answers. I want to understand what my next steps should be.
Date of experience: Mar 13, 2022
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Reply from Aven.com
Mar 14, 2022
Hi Terrell, we will check and get back to you. Our apologies for any inconvenience. Aven's systems are automated, try to validate identity in order to protect applicants.