Freshly
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"Got my issue handled promptly which is..."
Got my issue handled promptly which is why Im giving 4 stars. Once they figure out how to alert you when meals are out and let you switch rather than sending what they want. I’ll give 5 stars for sure.
Date of experience: Sep 15, 2022
- Useful11
Hey there! Thank you for sharing this with us, we really value your feedback so we'll be sure that your concerns are forwarded to the team - do know that this also helps us in improving our service more! Thanks again!
"Late "Skipping" Meals"
I have not been able to commit to ordering from here for a while but do not want to cancel my account because I have in store credit. I accidentally forgot to "skip" this week's meals earlier today and Pink was very helpful in assisting me to get that taken care of. Pink was very professional and friendly and I appreciate the help.
Date of experience: Jul 03, 2022
- Useful12
"Denise was great!"
Denise was extremely helpful and accommodating. She was also extremely patient as I worked to find the exact meals I wanted. I appreciated the help and information she provided for future deliveries.
Date of experience: May 15, 2022
"Jassy was an absolute pleasure"
Jassy was an absolute pleasure! I had sent them everything wrong with my order and they resolved the issue in 5 minutes! The whole experience was amazing. Thank you so much!
Date of experience: Apr 13, 2022
- Useful19
"Their customer service is fast and very...."
Their customer service is fast and very kind. I was helped by Jones. Refunded something I accidentally ordered. Just make sure to cancel before 72 hours. And the food is pretty great!
Date of experience: Jan 09, 2022
"PJ is great!"
Although I am disappointed that the app goofed up my delivery date, PJ made an excellent recovery and made me feel heard. PJ helped me rectify the issue as best as possible, I was grateful for the help!
Date of experience: Dec 02, 2021
Thank you so much for sharing this wonderful review of PJ! We're happy PJ was able to come to a resolve for this issue. Thanks for being part of the Freshly fam.
"I needed to cancel a shipment and my..."
I needed to cancel a shipment and my subscription for 2 different and Chuck was able to handle it and helped me out. I was very satisfied with his customer service skills:)
Date of experience: Nov 03, 2021
Hi Salvador! We appreciate your review and the 5-stars! We're sad to hear about your cancellation but we hope that we can cook for you again someday, thanks again for being part of the Freshly fam!
"VERY POLITE AND HELPFUL!!"
I CONTACTED AN ADVISOR TODAY BEACUSE I MISSED MY DEADLINE TO CHANGE MEALS. JESS WAS VERY HELPFUL AND MADE MY EXPERIENCE A PLEASURE!! MEALS CHANGED WITHIN MINUTES WITHOUT ANY PROBLEMS. THANKS AGAIN!!
Date of experience: Sep 04, 2021
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"It was a great experience"
It was a great experience! Very flavorful and the butter trimmings is exotic and must-try! I had a lovely meal and would definitely recommend them
Date of experience: Aug 23, 2021
"I was interested in the price"
I was interested in the price, so I decided to give it a try. I didn't like it very much. The food is very greasy, but if you don't have time or an opportunity to go to the store or make it yourself, you can.
Date of experience: Aug 07, 2021
About Freshly
Healthy, chef-prepared meals delivered to your door..
Address
United States
Website
freshly.com
Email
[email protected]
Category
Restaurants & Bars