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Ova Wintheiser

United States

Review of PetCanva

Verified Sep 16, 2022
United States

"I’ve had a great experience before, but not this time"

I’ve had a great experience when ordering a blanket from here before. I ordered a poster and it took over a month and a half to get here with me messaging customer service each week for updates. Customer service never initiated any emails to me with updates, either. They didn’t tell me the poster got lost in the first place, and refunded me 20% at least. Was a frustrating and annoying process when I have gotten a blanket from them before in under 2 weeks. Maybe don’t buy the posters from them.

Date of experience: Sep 16, 2022