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Horacio Veum

United States

Review of Travelopod

Verified Sep 26, 2022
United States

"Ned Smith lept into action"

Ned Smith made a terrible situation bearable. United canceled my flight at 1:00 am with limited notice and rebooked me for the next day Well, that didn't work for me, and I was changed to TAP. Unfortunately, the TAP app was not showing my new reservations. I called the toll free number and Ned lept into action. He was so calm and reassuring. He sent me the correct link, and his actions assured me. Thank you, Ned!

Date of experience: Sep 26, 2022