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Olin Hessel

United States

Review of OneMain Financial

Verified Apr 08, 2022
Canada

"Had a bad experience at first"

The lady that was working on my application the first time was rude. She would hang up really fast, she questioned me like I was a child. She just wasn’t helpful at all. Her name is Veronica. The manager Jerome called me back and finished my application and was very helpful. He did explain they was short handed and had new staff trying to explain why Veronica was rushing and not very helpful. But that is no excuse of how she treated me

Date of experience: Apr 08, 2022

Reply from OneMain Financial Apr 13, 2022

Hi Olin. We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Trustpilot username, phone number, zip code, and a few additional details about your experience. -SG