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Vern Bartell

United States

Review of BarkBox

Verified Jul 12, 2022
United States

"They dupe you into a subscription that…"

They dupe you into a subscription that you did not want and refuse to refund you. A truely crap company. I would recommend you run in the other direction

Date of experience: Jul 12, 2022

Reply from BarkBox Jul 13, 2022

Thank you for taking the time to share your feedback with us. We appreciate the insight and we extend our sincerest apologies for the confusion and frustration with the renewal of the plan that was purchased as gift. We try to have the options and terms laid out well but we are so sorry if that was missed or confusing. That is not our intention with any customer. The plan has already been closed out completely and you have been refunded in full.