Chester Daniel
United States- 1 Reviews
Review of PetCanva
"Very much unhappy with the experience"
Very much unhappy with the experience. Ordered a blanket weeks ago, they said it would be here in 2 weeks.. today has been exactly 14 days, not only is it not arrived but they haven't even sent it out yet nor given a tracking number nor when it will arrive..Basically lied and said its because December is a busy month . Its a busy month every year, you had 11 months to prepare. If you want something thats going to be quick and easy, work of warning , don't order from here
Date of experience: Aug 16, 2022
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Hi Chester! Thank you so much for your order and for providing us this valuable feedback. We're sincerely sorry about the delay and the overall experience you've had - it's never our intention and I can definitely understand your frustration! I was able to pull up your email and have worked with our Support team to come up with the best resolution we can provide you. We hope we were able to make it up to you! Thank you and sorry again, Sara