Vizilok
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"I received my order quickly"
I received my order quickly, however no invoice was sent with the box. Also the item I ordered was in a box that had a description for a different lock than what I ordered. However, when I opened it, it was the correct lock that I ordered. It looked as if my lock was put in a box that had obviously been opened-perhaps one that had been returned?
Date of experience: Jan 28, 2022
"Returning Customer"
I have ordered several of the indicator lock. They seem to be a nice light use product.
Date of experience: Jan 27, 2022
"You have all my information to make…"
You have all my information to make this order happen. I placed it on line Monday 3/9, but had to check on it again yesterday since it wasn't here only to find out it was pending. Also I left a voice message asking them to call or email with status. No return phone call but this email came over many hours later telling me it shipped. Very poor service.
Date of experience: Jan 21, 2022
- Useful14
"Thank you for providing a link between…"
Thank you for providing a link between places you love from home and the places life takes you! I’ve ordered through you multiple times for myself, family, & friends. Your delivery is on point and the happiness and nostalgia you deliver is worth every penny!
Date of experience: Jan 11, 2022
- Useful15
"I got the keyed indicator locks and…"
I got the keyed indicator locks and they work perfectly. I am recommending this to other businesses. Really convenient for shared restroom with other tenants in the building. I won't have to worry about other people using the restroom for my employees
Date of experience: Dec 28, 2021
"This is not a heavy duty commercial…"
This is not a heavy duty commercial lock. Breaks very easily. We see these locks installed in commercial applications and they last about 3-4 months before breaking. The only reason we are purchasing is because our customer insists on an exact replacement.
Date of experience: Nov 30, 2021
- Useful15
Thank you for your business and choosing Viziok this time! We appreciate this! However, we noticed that you left this negative review regarding the functionality of the product (SKU: C6FS lock) right after you placed an order on the website, not even giving time for the product to actually be shipped to you. We see that you already purchased from us our ADA-Compliant indicator locks earlier, but our Heavy-Duty indicator lock was ordered for the first time from your account. We would say that it is impossible for anyone to actually appraise a product without having received it in hand. Please contact us and let us know if you ever had any issues with the locks. Thank you for your time! Regards, Ana V., CS Vizilok
"Fast delivery"
Fast delivery, everything matched descriptions and worked perfect. I'm very happy with my new locks. It's working great. Thank you Vizilok!!!
Date of experience: Nov 30, 2021
- Useful13
"We purchased 2 of the ADA indicator…"
We purchased 2 of the ADA indicator levers for restroom doors for a restaurant. One lever broke. I emailed tech support at Vizilok and explained what happened. They responded right away. All I had to do was send a photo of the lock and they actually shipped me a new lock! I am beyond impressed with them. I am a locksmith and will def be purchasing from Vizilok in the future.
Date of experience: Nov 15, 2021
"You were very help in solving my issue…"
You were very help in solving my issue with needing additional keys. I would not have been able to get them anywhere else. Thanks.
Date of experience: Nov 03, 2021
About Vizilok
Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places. Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors.
Address
2609 E 14 Street 11235 New York United States
Website
vizilok.com
Email
[email protected]
Telephone
833-353-1775
Category
Shopping & Fashion