Ashton Reeves
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"brilliant service"
Dorian from ash ford reeves is the person to talk to if you are looking for a place. He is very helpful and he literally went out of his way to help me to find a place. absolutely brilliant service. he is defienetly an asset to the company.
Date of experience: Aug 17, 2022
- Useful15
"Great experience"
Great experience, was well looked after with help and knowledge.
Date of experience: Aug 12, 2022
- Useful16
"Shareen vassell was brilliant Very very…"
Shareen vassell was brilliant Very very helpful. one of the best agents me and my husband have met. very knowledgable polite and bubbly . Out of every agent viewing with her was a pleasure. listened well and took time to explain the process to us many agents don’t do this, it is Very rare to find in an agent who understands. We will keep in contact as we Would love to work with her again. Would definitely recommend her to others. A credit to Ashton reevs.
Date of experience: Jul 26, 2022
"Would recommend"
Enquired recently about a property being advertised, although not for me experienced a positive service. Very helpful and polite agents, lots of information provided. Would definitely recommend
Date of experience: Jul 26, 2022
Dear Deonte Thank you for your review, we are glad you had an enjoyable experience.
"Time waster"
Firstly they Cancelled viewing late as they forgot keys Rebooked for next day not given any other option I drove 4 hours for the viewing for them not to attend After us calling we found out that the house had been let the night before where we wernt even given an option for the evening we were not informed a waste of petrol and time
Date of experience: Jul 23, 2022
Please let me explain why this situation occurred. When the viewing was cancelled it was not because we had forgotten the keys, it was simply the landlord had been unable to drop them off after needing our set of keys for some remedial works they were carrying out to the property and the builders went off with them. In regard to the renting of the property we give everyone an equal opportunity to see our properties and believe this is the fairest way to all concerned.
"Lights fixed"
My aim was to get the lights in the house (upstairs) fixed this month as this is an issue I have had for over 2 years. I was very pleased with how everything was handled and the follow-up regarding a change in scheduled date. A big thank you to Natalie and the team for the great work!
Date of experience: Jul 19, 2022
- Useful13
"Ashton Reeves during the pandemic"
Ashton Reeves always at the other end to help, Even during this difficult time. Staff are so polite and helpful. Thank you to you all, stay safe and keep up your amazing customer service.
Date of experience: Jul 17, 2022
"Excellent customer service"
So far I have received very good service. Especially Sally was undoubtedly helpful to arrange my second viewing. I would recommend to my friends and family to use their services.
Date of experience: Jul 06, 2022
"In my opinion not professional"
In my opinion not professional. Reply to my email took 2days. The representative of Aston Reeves was late and didn’t apologise, literally took 10minutes to look around, gave the valuation and left some paperwork and said to get in touch if I wanted them to put the house on the market then proceeded to sit outside my property for about 30 minutes in their car! I wouldn’t recommend them.
Date of experience: Jul 05, 2022
- Useful10
I am extremely sorry to hear your experience with Ashton Reeves was not up to our usual very high standards. As a company we want to understand and establish why this happened and as far as I can understand it was from a member of staff that is no longer with us and lost interest in their own professional standards. Clearly this is totally unacceptable and I want to apologise for the service you received from our ex-employee. This simply should not happen as we have hundreds of very happy and satisfied customers as our reviews read. If there is anything we can do to remedy the situation, please feel free to contact us. We wish you the very best and once again apologies for what happened.
"Pleasant agent"
Thank you for your patience, I really appreciate your effort and time towards my new home, you are very kind and effective. I really appreciate you
Date of experience: Jul 05, 2022
About Ashton Reeves
Ashton Reeves Estate Agents are Estate and Letting Agents in Bexley, Bexleyheath, Dartford, Greenwich, Gravesend, Welling, Crayford, Erith....
Address
Bexley High Street 67 DA5 1AA Bexley United Kingdom
Website
ashtonreeves.co.uk
Email
[email protected]
Category
Real Estate