Secawallet
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"Impeccable service from phil"
Impeccable service from phil, as someone who isn't very tech savvy i felt very comfortable and wasn't made to feel stupid with my question albeit a simple one. thank you once again.
Date of experience: Sep 26, 2022
"Transfer of Crypto to Binance"
I needed some assistance to define what token type I should select to transfer my ETH to Binance. The team’s answers were fast and clear. They helped me a lot!
Date of experience: Sep 25, 2022
- Useful15
"So weeks ago (maybe a month now)"
So weeks ago (maybe a month now), I transferred my bitcoin from a platform to my Secawallet but it didnt reflect and so I contacted the blockcain customer care after back and forth emails I still didn't receive the btc so I gave up only for me to get an email from the help center trying to find out if I had received my btc successfully but i forgot to reply until 9 days later and when I finally did I got a quick response teaching me how to restore my btc from my settings and yeah my bitcoins has finally immediately been restored in my wallet.
Date of experience: Sep 18, 2022
"Perfect service 👍👍👍"
I had a serious problem with my account and was very very happy because of the great service and help. The service is great and the security level is also perfect.
Date of experience: Sep 16, 2022
"Issue resolved by support"
It took 2 weeks to resolve and I waited for a reply but their support did eventually fix my issue and unlock my account and I am able to send/receive and transfer my bitcoin again. At one point I was nervous that I would never get access to my account, but it seems that although the support is slow, they do resolve any issues eventually. In the end they were very helpful and provided good support. So, overall I am very satisfied and happy with them.
Date of experience: Sep 07, 2022
"Secawallet support is highly skilled"
Secawallet support is highly skilled, they guided me through the process to recover the funds I've mistakenly transferred over a competitor's network, learned a new thing because of them.. Grateful for that
Date of experience: Sep 05, 2022
- Useful10
"Wonderful"
Very helpful and supportive from the customer service team! couldn't login for my Exchange app hence seek advice. My experience has been wonderful:)
Date of experience: Sep 04, 2022
- Useful18
"Technical advancement and human service are both important."
There are many crypto related service platform out there in the market. Likely more are coming. The regulations about crypto currencies keep changing. While it evolves, many customer are experiencing different types of problems. A good customer service is of crucial effect for a company like yours to survive. Secawallet’s team are doing a good job.
Date of experience: Aug 28, 2022
- Useful19
"Great experience"
I had such a great experience with you guys, i will always come back to this company and work with you again. Thanks for everything.
Date of experience: Aug 19, 2022
- Useful16
"I had my coins lost in system by…"
I had my coins lost in system by choosing wrong wallet. Secawallet support helped me to recover them! Thank you so much!
Date of experience: Aug 19, 2022
- Useful14
About Secawallet
Secawallet is home to the world's most popular crypto wallet that supports copy trading. Securely store, trade and buy Bitcoin, Ethereum, and other top cryptocurrencies. Secawallet provides you safe and best cryptocurrency wallet services. You can receive and send cryptocurrencies to anyone directly to their wallet without any hassle. We make sure to keep all transactions secure and untraceable. Our wallet accepts all major cryptocurrencies at a very low transaction fee..
Address
12 Imp. Drosbach, 1882, Luxembourg
Website
www.secawallet.com
Email
[email protected]
Category
Financial Services