Pollen
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"When is the next one??"
The BMTH Malta Weekender was super well organised and executed. From start to finish, Pollen provided an excellent service. Their communications and app system made for a relaxed and brilliant experience, particularly abroad and for the first time since the pandemic. Cannot wait to book again.
Date of experience: Oct 26, 2020
- Useful20
"Goths in the wild."
Excellent weekend all round. Organisation excellent. Bar service impeccable for such a large crowd. My partner had an issue with her payment wrist band as she had mistyped her email when registering, quick discussion with the pollen reps when we arrived in Malta and they sorted it there and then.
Date of experience: May 26, 2020
- Useful10
"SCAM!!!"
SCAM!!!! Avoid this company!! I booked J Balvin NEON Cancun 2022. Originally scheduled for January but then was moved to June due to COVID. Terms and conditions said if there were changes you would get your refund if you decided to cancel. THAT WAS IN JANUARY. It is OCTOBER. Still no refund!!! I’ve sent countless emails and they send me to the same complaint form. Submitted about 20 of those and all they say is wait 90 days and you’ll get it. STILL NO REFUND. THIS IS A SCAM. They stole 4 THOUSAND dollars!!!!!
Date of experience: Mar 02, 2020
- Useful18
"This worst experience I have ever had…"
This worst experience I have ever had with a travel company. I got sick with COVID and was not able to go on my trip and sent the company proof, and they acknowledge that I should get a refund but they won't actually go through with the refund. We had to get lawyers involved and they still won't respond to any emails I have sent over the past few months. Thieves and would never recommend anyone to ever work with them again.
Date of experience: Nov 21, 2019
"Complete F$cking scam!!!!!!!!"
Complete F$cking scam!!!!!!!! no refund received. I am reporting them to BBB and attorney general, if nothing happens.... Commercial claims court. Stand by... ill keep you posted
Date of experience: Oct 31, 2019
About Pollen
You get one life. Live it..
Address
United States
Website
www.pollen.co
Email
[email protected]
Category
NightLife